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Shipping Policy
Thank you for choosing norvixan. Here are the terms and details regarding how your orders are processed and delivered.
1. Handling and Processing
- All orders are processed and prepared for dispatch within 1 to 3 business days (Monday through Friday, excluding public holidays).
- Once your order has shipped, you will receive an automatic email containing your carrier tracking information.
2. Delivery Times
We partner with reliable logistics carriers to ensure safe and steady delivery:
- Standard Delivery: Approximately 5 – 12 business days.
- Express Shipping (when available): Approximately 3 – 7 business days.
Note: Delivery timeframes are estimates and may occasionally experience slight delays during peak holiday seasons, extreme weather, or customs clearance.
3. Shipping Fees
All applicable shipping fees will be transparently calculated and displayed at the checkout page before payment confirmation.
4. Tracking Your Package
Tracking numbers are usually activated within 24 to 48 hours after dispatch. You can track the status of your package using the link provided in your shipment confirmation email.
5. Customs and Import Fees
For any international shipments, any customs fees, import taxes, or local clearance charges levied by your destination country are the sole responsibility of the customer.
6. Address Accuracy
Please make sure all shipping address details are correct and complete when placing your order. norvixan cannot be held responsible for missing or misdelivered packages resulting from an incorrect address provided at checkout.
Contact Us
If you have any questions about your delivery:
- Email: [email protected]
- Company: Zamqiro Jorvixu LLC
- Address: 4755 AGATE DR, ALPHARETTA, GA 30022-7368, USA
